Privacy Policy

STROVA DIGITAL

PRIVACY POLICY

Effective Date: May 4, 2026 Last Updated: May 4, 2026

1. Introduction

Strova Digital — a registered DBA of Strova LLC — is committed to protecting your privacy. This Privacy Policy explains how we collect use store and protect your personal information when you visit strovadigital.com or engage our services.

By using our website or services you agree to the collection and use of information as described in this policy.

2. Information We Collect

Information You Provide Directly:

Full name and business name

Email address

Phone number

Business address

Website URL

Payment information — processed securely through Stripe

Any information submitted through our contact forms or booking calendar

Communications via email text or phone

Information Collected Automatically:

IP address and general location

Browser type and version

Pages visited on our website

Time and date of visits

Referring website or source

Device type and operating system

Information From Third Parties:

Information from Google Business Profile platforms

Social media account information provided by clients for management purposes

Payment verification information from Stripe

3. How We Use Your Information

We use the information we collect to:

Provide and deliver our digital marketing services

Process payments and manage subscriptions

Communicate with you about your account and services

Send service updates performance reports and invoices

Respond to inquiries and support requests

Schedule and manage discovery calls and meetings

Improve our website and service offerings

Send marketing communications — you may opt out at any time

Comply with legal obligations

4. How We Share Your Information

Strova Digital does not sell trade or rent your personal information to third parties.

We may share your information only in the following circumstances:

Service Providers: We work with trusted third party service providers including:

GoHighLevel — CRM and marketing platform

Stripe — payment processing

Google — calendar scheduling and email

Canva — design platform

Meta — social media management

These providers have access to your information only as necessary to perform their functions and are obligated to protect your data.

Legal Requirements: We may disclose your information if required by law court order or government authority.

Business Transfers: In the event of a merger acquisition or sale of Strova LLC your information may be transferred to the acquiring entity with prior notice.

5. Payment Information

All payment processing is handled securely by Stripe. Strova Digital does not store credit card numbers or sensitive financial information on our servers. Stripe's privacy policy is available at stripe.com/privacy.

6. Data Retention

We retain your personal information for as long as necessary to:

Maintain your active service relationship

Comply with legal obligations

Resolve disputes and enforce agreements

Upon cancellation of services your data will be retained for a maximum of 3 years for legal and tax purposes then securely deleted upon request.

7. Cookies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small files stored on your device that help us understand how visitors use our site.

Types of cookies we use:

Essential cookies — necessary for the website to function

Analytics cookies — help us understand visitor behavior

Marketing cookies — used to deliver relevant content

You may disable cookies through your browser settings at any time. Note that disabling cookies may affect website functionality.

8. Your Rights

You have the right to:

Access — request a copy of the personal information we hold about you

Correction — request correction of inaccurate or incomplete information

Deletion — request deletion of your personal information subject to legal retention requirements

Opt Out — unsubscribe from marketing communications at any time

Portability — request your data in a portable format

Restriction — request restriction of processing in certain circumstances

To exercise any of these rights contact us at [email protected]. We will respond within 30 days.

9. Marketing Communications

With your consent we may send you marketing emails about Strova Digital services promotions and updates. You may opt out of marketing communications at any time by:

Clicking the unsubscribe link in any marketing email

Emailing [email protected] with "Unsubscribe" in the subject line

Note that opting out of marketing emails does not affect transactional emails related to your active services.

10. Third Party Links

Our website may contain links to third party websites including client websites and social media platforms. Strova Digital is not responsible for the privacy practices of those websites. We encourage you to review their privacy policies before providing any personal information.

11. Children's Privacy

Our website and services are not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child please contact us immediately at [email protected].

12. Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access disclosure alteration or destruction including:

Secure HTTPS encryption on our website

Password protected systems and accounts

Limited access to personal information on a need to know basis

Regular security reviews of our systems and practices

However no method of transmission over the internet is 100% secure. We cannot guarantee absolute security of your information.

13. California Privacy Rights

If you are a California resident you have additional rights under the California Consumer Privacy Act including the right to know what personal information is collected the right to delete personal information and the right to opt out of the sale of personal information. Strova Digital does not sell personal information. To exercise your California privacy rights contact [email protected].

14. Changes To This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We will notify active clients of material changes via email. Continued use of our services after changes constitutes acceptance of the updated policy.

15. Contact

For questions concerns or requests regarding this Privacy Policy contact:

Strova Digital — DBA of Strova LLC Dudley, Massachusetts 📧 [email protected] 📞 (508) 933-9194 🌐 strovadigital.com